Privacy Policy

Privacy Policy for Guardian Bird Feeders Bradford

Introduction

Welcome to https://guardian-bird-feeders-bradford.feedersandmore.co.uk (hereafter referred to as “Guardian Bird Feeders,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding data collection, usage, and protection, ensuring compliance with various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://guardian-bird-feeders-bradford.feedersandmore.co.uk.
  2. Any mobile applications or services associated with our brand.
  3. Online interactions through emails, social media, and other communication channels initiated by us.
  4. Products and services offered on our platform.

Please note that this policy does not extend to third-party websites, apps, or services accessed via links or integrations on our site, as they have their own privacy policies governing data collection and usage.

Data Collection and Processing

We collect various types of personal information (hereafter referred to as “Personal Data”) when you interact with us:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Transaction details when you make purchases, including credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: Data related to your financial status or transactions, if voluntarily provided.
  4. Purchase Information: Records of products purchased from our website, including order numbers and purchase frequency.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics purposes (e.g., IP address, device type).
  6. Location Data: Geographic location information if you choose to share it or use location-based services on our platform.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide about our products or services.
  8. Social Media Information: If you interact with us via social media platforms, we may collect data from those accounts, such as your user name, profile picture, and public posts.
  9. Product Information: Details you share about the products you are interested in purchasing or reviewing.

We gather this information through various methods:

  • User input forms on our website and applications.
  • Automated technologies, including cookies and tracking pixels, for analytics and personalization.
  • Third-party sources who provide us with aggregated or de-identified data.

Cookies and Similar Technologies

We use cookies to enhance your experience and understand how users interact with our platform:

  • Strictly Necessary Cookies: Ensure basic functionalities of the website, such as login sessions.
  • Preference Cookies: Remember user preferences for a personalized browsing experience.
  • Analytics Cookies: Track site usage and gather statistical data to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain Personal Data only for as long as necessary for the purposes specified in this Policy or as required by law. Once the retention period expires, we securely delete or anonymize the data. Here’s a breakdown:

  • Account Information: Retained until your account is inactive for an extended period (typically 18 months).
  • Transaction Data: Kept for financial record-keeping and tax purposes (up to 7 years).
  • Location Data: Depends on the purpose; for analytics, it may be retained for up to 24 months.
  • Customer Support Records: Preserved for the duration of your interaction with our support team plus an additional 12 months.

Data Security and Protection

We have implemented robust security measures to protect Personal Data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data during transmission and storage.
  • Access controls and employee training to ensure only authorized personnel can access personal information.
  • Regularly updated security software and protocols.
  • Monitoring and auditing of our systems for potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. Our services are intended for a general adult audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your Personal Data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our use of your Personal Data in certain circumstances.
  • Data Portability: Receiving a copy of your data in a portable format.
  • Object: Opposing or requesting restrictions on the processing of your data.
  • Non-Discrimination: The right to be treated fairly and not discriminated against for exercising your privacy rights.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our data practices.

Contact Us

For any questions, concerns, or requests related to your privacy:

We value your trust in our company and are committed to protecting your personal information.